Annually the practice survey the patients registered at the practice to gain insight into how the practice is doing to support the health and care of the local area.

Information from the survey is used to gauge what is working well with the practice and what is not, opinions, experiences and views of the patients.

From the replies the practice is able to find details of areas which need improvement and also where we have performed well.

Download Patient the Survey Report for 2025

NHS Ayrshire & Arran have partnered with Holly Health to give you a year’s free personalised daily habit coaching, to help you feel better physically and mentally during your weight management journey, at home in your own time.

Get free mobile app based coaching, to support with exercise, movement, nutrition, relationship with food, sleep, and mental wellbeing.

Sign up now online to receive your free tailored support: https://hly.app/ayrshire-wm

Do you have any questions about the service? Please email This email address is being protected from spambots. You need JavaScript enabled to view it.

We have been made aware of a scam targeting patients registered with local GP practices. 

A patient reported receiving a phone call with an automated message claiming to be from there GP Practice.

The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list, we will never ask you to do this.

What You Should Do:

1. Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
2. Do Not Share Personal Information: GP practices will never ask for sensitive personal information in this manner.
3. Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number (01563825200).
4. Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101. 

Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.

If you have any concerns or questions, don’t hesitate to get in touch with our practice team.

Annually the practice survey the patients registered at the practice to gain insight into how the practice is doing to support the health and care of the local area.

Information from the survey is used to gauge what is working well with the practice and what is not, opinions, experiences and views of the patients.

From the replies the practice is able to find details of areas which need improvement and also where we have performed well.

Download the 2023-2024 Survey Report

We would like to ask if you are attending the Practice and you are showing symptoms of COVID-19 or someone close to you is presenting symptoms to please continue wear a face mask (unless previously exempt).

This is in line with government guidance which states:
Any individual visiting or attending an acute adult hospital, community hospitals and primary care premises, are strongly recommended to wear a face covering.

We thank you for continuing to do so as this will continue to help prevent spread to any vulnerable or ill patients who are visiting.

For more information please see https://bit.ly/39nfdIM

Crosshouse Medical Practice has partnered with Holly Health to offer patients 6 months of free habit coaching (to help sleep, exercise, eating and mental wellbeing).

The app may serve as an extra tool to help feel physically and mentally better.

You can sign up here: http://hly.app/crosshouse_gp

What is the small habits approach?

The small habits approach involves making small but consistent changes to our daily behaviours. Holly Health supports individuals to prioritise, achieve, and sustain new healthy habits across a range of health and lifestyle areas, covering nutrition, relationship with food, sleep, mental wellbeing and movement. Importantly, the service provides personalised recommendations on which habits are likely to work best for you.