Crosshouse Medical Practice

Thursday the 9th of April

We want to let you know that we will be offering a reduced service on the 9th of April.

We are required carry out an essential upgrade to one of our systems to ensure it is reliable, secure and safe.

  • We will not be able to make advanced bookings for appointments.
  • Access to computerised records and information will be limited.
  • Prescription requests will not be able to be processed until the Friday.

The team will still be here to support you and ensure that urgent and essential care is available.

If you require medical attention or advice during this time, please contact the surgery as you normally would.

We appreciate your patience and understanding while work is carried out.

We apologise for any inconvenience this may cause and thank you for your continued support.

Welcome to Crosshouse Medical Practice

Our aim is to improve the health and wellbeing of the local community through the delivery of safe, effective and compassionate primary care services.

Our website contains a range of health information and resources, along with practical information on visiting the surgery.

We hope you find the website useful and informative, and welcome your feedback and suggestions.

Featured News

Online Repeat Prescription Service

We also operate an online prescription ordering service via Patient Access.

If you do not have access to this service and wish to use it we require some information from you.

To sign up we need a form of photographic ID to ensure security of your medical record

Pleas ask our reception for details.

Updated Zero Tolerance Policy

We appreciate you all as Patients and almost always have no issues with inappropriate behaviour or language towards us and we would like to take this time to state that we are thankful to have a wonderful community as patients.

Unfortunately due to rare occasional issues we do have to have a policy in place for such instances.
We have updated our Zero Tolerance Policy to be more precise about how we handle situations, define what is considered inappropriate and bring us inline with NHS Scotland's own view.